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Ethical and Social Norms - Code of Conduct for FRoSTA Suppliers

No Forced Labor

Forced labor will not be tolerated under any circumstances. This includes punishment tasks and working of detainees (ILO* Ratifications C29 and C105). The workers cannot be forced to pay deposits or to surrender their identification cards to the employer. The place of work must be voluntarily occupied. (*International Labour Organization)

No Discrimination

Employees of FRoSTA suppliers may not be discriminated against in any way; this includes any distinction, exclusion or preference made on the basis of race, color, sex, religion, political opinion, national extraction or social origin, which has the effect of nullifying or impairing equality of opportunity or treatment in employment or occupation (ILO C100 und C111). 

No Child Labour

FRoSTA does not accept any child labour. The minimum age for employees must be in conformance with local legislation, but in no case may it be under the age of 15 (ILO C138). If a child must leave the place of employment for this reason, it shall be warranted financial support and legal advisement in regards to schooling.

Freedom of Association and Protection of the Right to Organize

We explicitly acknowledge the rights of all workers to form and join unions as well as their right to organize (ILO C87 and C98). Workers' representatives in the undertaking shall enjoy effective protection against any act prejudicial to them and such facilities in the undertaking shall be afforded to workers' representatives as may be appropriate in order to enable them to carry out their functions promptly and efficiently (ILO C135 and R143). Employers shall fundamentally take an open and positive stance towards the activities of unions.

Payment of Appropriate Wages

Wages will be paid out regularly and punctually and must fairly reimburse the employees for their work. The wage and compensation for extra work for a normal work week must be compensated by the legally enforced minimum wage and normal industry levels and not only cover the existence minimum of the workers and their families but also bestow them with a certain level of free spending income. Before having commenced with employment, information must be provided in a plainly written form about the amount of the wages and the number of wage payments per payment period. Disciplinary wage deductions are not allowed. No wage deductions that are not appointed by law will be conducted without previous written consent of the employee.

No Extraordinarily Long Working Times

Working times must conform to legal and industry standards. In no case will a regular weekly total of more than 48 hours be required of any worker. At least one free day per week (7 days) is to be guaranteed. Overtime, performed on a volunteer basis not exceeding 12 hours per week, shall not be required regularly and will be compensated by increased wages.

Humane Working Conditions

Safe and healthy working conditions shall prevail at the workplace. "Best practice" in regards to professionalism shall be conducive towards safety and health. FRoSTA tolerates no physical, psychological, sexual or any other forms of harassment.

This code of conduct defines only the minimum requirements. Therefore, FRoSTA will not allow the codex to be falsely misinterpreted as a set of maximum requirements or conditions.

FRoSTA suppliers and their suppliers will also uphold the prescribed laws of the country in which they are operating. Should discrepancies between local legislation and this code of conduct exist, the regulation that provides the workers with the highest level of protection and safety will have precedence.

Opportunity for regular employment will be created. No employment contracts may be made with the intention of specifically avoiding any obligations towards the employees in regard to the laws dealing with issues of labor and social security as well as in regard to providing regular employment. Also, no trainee or apprentice may be employed without the honest intentions of the employer to impart specific abilities or to provide for regular employment. Adolescent workers must be offered occasional opportunities for education and training.

Environment and Safety Issues

Procedures and standards for waste management, handling and disposure

of chemicals and other dangerous materials, emissions and effluent

treatment must meet or exceed minimum legal requirements.

FRoSTA reserves the right to conduct unannounced and spontaneous inspections. Such inspections may also be performed by independent third parties.

Breaching the code of conduct will constitute grounds for termination of the corresponding business relationships.